REFUND POLICY FOR ALL SEASONS
Our region understands that at times there are reasons that a player may not continue with the soccer season after registering.
Your registration fee consists of:
a - Regional fee which is for costs running the regional soccer program (may be refundable)
b - National fee which is for insurance and administration of the player (non-transferable, non-refundable)
c- Transaction fees which are paid to companies like Sports Connect to handle the payment transactions (non-refundable, non transferable)
Please allow 4-6 weeks to process your refund. It will be discussed in our next board meeting. Sometimes it may take longer if the board is unable to meet and discuss the case.
Registration refunds requested prior to the registration closing date will receive all monies paid except for the AYSO National fee and any transaction fees charged by Sports Connect. Requests received after registration closing date will be viewed on a case by case basis.
Please be aware that on the Registration Page is shown a date after which no refunds will be considered by the regional board. The previous registration can be found in the Registration drop-down menu.
The refund request must be in writing and the date on the postage stamp or the email received by our Regional Commissioner will be used as reference. Any request by phone or text msg MUST be followed with an e-mail in which the formal request is made.
Refunds will be paid to the person, primary account holder, who made the registration for the player(s).
Refunds will not be in cash but by check or electronic means of transfer. Zelle or Bank Check are the most preferred payment types.
Only apply once and send one email for a refund for a child. Multiple requests for same child may cause delay or reject a refund request.
All refunds must be approved at a board meeting. The regional board decision is final. Reply to all our emails asking for further information.
All requests for a registration refund must be made in writing. We prefer email from the parent /guardian who is the primary account holder.
Mail to our POBOX is acceptable but date stamp must be before the Registration End Date.
Address to: Regional Commissioner, [email protected].
Subject: REFUND REQUEST FOR <player's name> {Fall SEASON 2023]
body of email: Player's full legal name, DOB, reason for request, Valid US mail address, phone number.
NOTES:
The refund process starts with verification of the registration on Sports Connect portal. Incomplete registration will reject the refund request.
The refund request is forwarded with details to the regional board. In the next board meeting this request is discussed.
If approved, the Regional Treasurer prepares for payment and signatures.
NOTES:
The transaction fees are not refunded by Sports Connect. A transaction fee is charged every time a transaction is initiated for payment.
We recommend that all players in one household are registered in one order with one payment.
NOTES:
Once a player is registered then AYSO will have charged a fee which currently is set for $25. This fee is non-refundable. Thus on refund this fee is not refunded. The players can register again anywhere or anytime in the same AYSO year (runs from july 1st to next year June 30 th) without paying this AYSO fee. This fee pays for the National Registration and insurance premiums for one AYSO year.